RIGHT OF WITHDRAWAL
You can exercise the right of withdrawal, or decide to return the item without giving any reason within 14 calendar days of delivery.
Items excluded from the right of withdrawal
The right of withdrawal may be exercised in connection with any product purchased on Beccoblu® except:
Custom products: for example, individual adhesive chosen from collections: travel, nature, sky, sea, city, fantasy, friends - that are provided by a single material support and therefore unable to be separated from the remaining part of the sheet containing other adhesives.
digital content: for example, e-Books and upcoming marketing applications, provided through a non-material support if the supply of digital content is started with your express consent and acceptance by you of the loss of the right of withdrawal.
Instructions for exercising the right of withdrawal
Contact Beccoblu® via email or by phone at 06.62296698 This email address is being protected from spambots. You need JavaScript enabled to view it.: you will need to indicate the precise name / last name associated with the account with which you made the order and the order number.
Provide to pack the products to be returned in the original packaging if possible, by inserting in the package your information: name / last name associated with the account with which you made the order and the order number.
Send the parcel through Courier of your choice to:
Beccoblu - Via Tullio Levi-Civita, 56 - 00146 Rome - Italy
We remind you that in case of withdrawal costs for returning the item (shipping & handling) are your responsibility.
From the day you received the items have 14 days to return the products.
Refund in case of withdrawal
If you cancel within 14 days of delivery, you will be refunded the price paid for the item and the shipping costs for the shipment method by which you received the goods.
If back off over the term of 14 calendar days, you can not repay neither the article nor the shipping costs to receive it.
If the returned items is used or damaged, the product nor the shipping costs (initial and return) can be claimed.
Deadlines for repayment
Refund is made within 3-5 working days from receipt of the article through the same payment method chosen when ordering (Paypal, Bank transfer).
For further assistance, contact us. This email address is being protected from spambots. You need JavaScript enabled to view it. +39.06.62296698
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RETURNS AND REFUNDS FOR DAMAGED PACK
On receiving the goods, you are required to verify the integrity of the packaging of the goods ordered, indicating on the Courier delivery receipt any fault found (not properly packed, wet packing, tampered packaging, etc.) which will then be verified by Beccoblu® with Courier. Not accepted complaints and claims for damage in the absence of specific reporting on delivery receipt.
Instructions to return a damaged package
Contact Beccoblu® within 14 days of delivery via email to: This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at +39.06.62296698: you will need to indicate name / last name associated with the account with which you made the order and the order number. Attach explanatory photos and copy / photo of the delivery receipt issued by the Courier in which the damaged report is visible. Beccoblu® will get in touch with you within 24 hours to determine the procedure to follow and asking you to verify that products content is actually damaged.
If the products are damaged, pack them in the original packaging when possible, inserting in the package your information: name / last name associated with the account with which you made the order and the order number.
Send the parcel through Courier of your choice to:
Beccoblu - Via Tullio Levi-Civita, 56 - 00146 Rome - Italy
We remind you that in case of returning the item for deviations from the order, the shipping costs are responsibility of Beccoblu® up to a maximum of € 7.90: email to This email address is being protected from spambots. You need JavaScript enabled to view it. the delivery receipt issued from the post office or courier, along with your details and order number, to enable us to refund the amount along with the cost incurred for the order and the freight forwarders initial expenses.
From the day you received the items have 14 days to return the products.
Refund in case of damaged package
If you make the return within 14 days of delivery (date of shipment) you will be refunded the price paid for the item and the shipping costs for the shipment method by which you received the goods, in addition to the expenses incurred to return up to a maximum of € 7.90 (see instructions)
If back off over the term of 14 calendar days, you can not repay neither the article nor the shipping costs to receive it (date of shipment)
Deadlines for repayment
Refund is made within 3-5 working days from receipt of the article through the same payment method chosen when ordering (Paypal, Bank transfer).
For further assistance, contact us. This email address is being protected from spambots. You need JavaScript enabled to view it. +39.06.62296698
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RETURNS AND REFUNDS FOR DIFFERENT/NON-COMPLIANT PRODUCT FROM THE ORDER
On receiving the goods, you are required to verify the conformity of the goods with respect to what was ordered. In rare cases you can receive a product different in size or different from the one ordered.
Instructions to return a product does not comply with the order
If the product fails to conform to the ordered writing within 14 days of receipt at This email address is being protected from spambots. You need JavaScript enabled to view it. indicating your personal data (name / last name associated with the account with which you made the order and the order number) and attach photos explanatory of the difference of what you have received from the order made. Beccoblu® will get in touch with you within 24 hours to determine the procedure to follow: after contact with Beccoblu® will need to pack the products to be returned in the original packaging if possible, by inserting in the package your information: name / last name associated to the account with which you made the order and the order number.
Send the parcel through Courier of your choice to:
Beccoblu - Via Tullio Levi-Civita, 56 - 00146 Rome - Italy
We remind you that in case of returning the item for deviations from the order, the shipping costs are the responsibility of Beccoblu® up to a maximum of € 7.90: email to This email address is being protected from spambots. You need JavaScript enabled to view it. the delivery receipt issued from the post office, along with your details and order number, to enable us to refund the amount along with the cost incurred for the order and the freight forwarders initial expenses.
From the day you received the items have 14 days to return the products.
Refund if the product does not comply with the order
If you cancel within 14 days of delivery, you will be refunded the price paid for the item and the shipping costs for the shipment method by which you received the goods, in addition to shipping charges to return the goods up to a maximum of € 7.90.
If back off over the term of 14 calendar days, you can not repay neither the article nor the shipping costs to receive it.
If the returned items is used or damaged, the product nor the shipping costs (initial and return) can be claimed.
Deadlines for repayment
Refund is made within 3-5 working days from receipt of the article through the same payment method chosen when ordering (Paypal, Bank transfer).
For further assistance, contact us. This email address is being protected from spambots. You need JavaScript enabled to view it. 06.62296698
Michela